Return Policy

Items purchased at may be returned by mail.  Coal Country Coffee will only reimburse for the products purchased not shipping.

Items must be returned in the original manufacturer's packaging. We strongly recommend you keep your packaging for at least the first 90 days after purchase.

Items purchased from a cannot be returned to a store; they must be returned via mail or courier service . Please directly.

Items purchased from dealers or resellers and not directly are not eligible for return, refund, or exchange.